Shipping Policy
Effective Date: February 5, 2026
Last Updated: February 5, 2026
At Delight IT Solutions (“we”, “our”, “us”), we primarily provide digital and IT-based services. This Shipping Policy explains how and when services or deliverables are provided to customers.
By placing an order on https://www.delightitsolutions.com/, you agree to this Shipping Policy.
1. Nature of Shipping
Delight IT Solutions does not ship physical products.
All services and deliverables are provided through digital means, including:
Email communication
Secure download links
Cloud-based platforms
Website access or dashboard login
Online meetings or remote access
2. Service Delivery Duration
✅ Standard Delivery Timeline
Initial service activation: Within 24–72 hours of successful payment
Project-based services: As per the mutually agreed timeline or proposal
Consultation services: Scheduled within 1–3 business days after payment
Delivery timelines may vary depending on:
Scope and complexity of the service
Client requirements and inputs
Weekends, public holidays, or unforeseen technical issues
3. Delays in Delivery
Delivery may be delayed due to:
Incomplete or incorrect information provided by the client
Delay in approvals or feedback from the client
Technical or third-party service issues
Force majeure events (internet outage, server downtime, natural events)
Such delays do not make the order eligible for cancellation or refund.
4. Mode of Delivery
Services are delivered via:
Registered email address provided at checkout
Client’s website, hosting server, or dashboard
Third-party tools or platforms (with client consent)
Customers are responsible for ensuring that the provided contact details are accurate.
5. Non-Delivery Issues
If you do not receive your service within the stated duration:
Contact us within 7 days of the expected delivery date
Requests made after 7 days may not be considered
📧 Email: support@delightitsolutions.com
6. No Physical Shipping
Since we do not ship physical goods:
No courier, tracking number, or shipping address is required
Shipping charges do not apply
7. Policy Updates
We reserve the right to update this Shipping Policy at any time. Changes will be effective immediately upon posting on this page.
8. Contact Information
For delivery-related queries, contact:
Delight IT Solutions
📧 Email: support@delightitsolutions.com
🌐 Website: https://www.delightitsolutions.com/