Shipping Policy

Effective Date: February 5, 2026
Last Updated: February 5, 2026

At Delight IT Solutions (“we”, “our”, “us”), we primarily provide digital and IT-based services. This Shipping Policy explains how and when services or deliverables are provided to customers.

By placing an order on https://www.delightitsolutions.com/, you agree to this Shipping Policy.


1. Nature of Shipping

Delight IT Solutions does not ship physical products.

All services and deliverables are provided through digital means, including:

  • Email communication

  • Secure download links

  • Cloud-based platforms

  • Website access or dashboard login

  • Online meetings or remote access


2. Service Delivery Duration

✅ Standard Delivery Timeline

  • Initial service activation: Within 24–72 hours of successful payment

  • Project-based services: As per the mutually agreed timeline or proposal

  • Consultation services: Scheduled within 1–3 business days after payment

Delivery timelines may vary depending on:

  • Scope and complexity of the service

  • Client requirements and inputs

  • Weekends, public holidays, or unforeseen technical issues


3. Delays in Delivery

Delivery may be delayed due to:

  • Incomplete or incorrect information provided by the client

  • Delay in approvals or feedback from the client

  • Technical or third-party service issues

  • Force majeure events (internet outage, server downtime, natural events)

Such delays do not make the order eligible for cancellation or refund.


4. Mode of Delivery

Services are delivered via:

  • Registered email address provided at checkout

  • Client’s website, hosting server, or dashboard

  • Third-party tools or platforms (with client consent)

Customers are responsible for ensuring that the provided contact details are accurate.


5. Non-Delivery Issues

If you do not receive your service within the stated duration:

  • Contact us within 7 days of the expected delivery date

  • Requests made after 7 days may not be considered

📧 Email: support@delightitsolutions.com


6. No Physical Shipping

Since we do not ship physical goods:

  • No courier, tracking number, or shipping address is required

  • Shipping charges do not apply


7. Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will be effective immediately upon posting on this page.


8. Contact Information

For delivery-related queries, contact:

Delight IT Solutions
📧 Email: support@delightitsolutions.com
🌐 Website: https://www.delightitsolutions.com/

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